Portugal: TAP airline customers victims of data theft
LISBON (Reuters) – Portuguese airline TAP informed customers on Thursday that hackers had stolen some of their personal information, except payment details, which they then published on the ‘dark web’.
TAP said in a letter to its customers that the cyberattack launched last month obtained from its computer servers the names, nationality, email address, home address, phone number and loyalty number of some of them.
“The dissemination of personal data through open sources could increase the risk of their unlawful use, in particular to obtain other data (…) in the context of fraudulent attempts such as phishing”, according to the TAP.
“There is no indication that payment data was extracted from TAP’s systems,” she added. The airline also said it has taken steps to keep its systems running and to protect other data.
TAP also advised its customers to remain suspicious and strengthen their passwords. She added that she will refrain from further contact with individual customers on this matter to avoid confusion.
Christine Ourmieres-Widener, chief executive of TAP, told reporters that the airline takes its customers’ data “very seriously”.
She did not want to reveal the number of affected customers, which some local media put at around 1.5 million, as such estimates do not necessarily correspond to reality. She promised new investments in cybersecurity.
(Reporting by Sergio Goncalves and Andrei Khalip. French version by Alizée Degorce, edited by Kate Entringer)
You would encourage us to do it even better in the future. Thank you!